COVID-19 and Us
WHEN WILL I RECEIVE MY ORDER?
We have resumed our shipping for "Ready To Ship" Orders from 11.05.2020 and will deliver across all zones.
Due to the regulations of different states, your orders could be delayed by 24-72 hrs.
Please check with us over whatsapp or email for all International Orders.
COULD MY ORDER BE A CARRIER OF THE CORNONAVIRUS?
- We are taking precautions by sanitising our workspace and studio so that your package is delivered to you safely.
- We make sure our delivery partners are equipped with an official permit to operate and are trained to practice proper sanitization and social distancing. Prepaid orders will be delivered to your doorstep and no signatures will be required. You will be informed with a phone call.
CAN I CANCEL MY ORDER?
Yes. Please feel free to cancel your order. However, no refunds will be made. You will receive a store credit that you can avail at anytime until 31.12.2020.
CAN I CLAIM A REFUND ON MY CANCELLED ORDER?
Any order place after 18.03.2020 is not eligible for a refund. However, if there are any issues in size, You are eligible for a size exchange or store credit of value equal to your purchase.
The store credit will be assigned to You, once You have returned the package with the labels intact and without any damage. After we receive the returned package, we will inspect the package for any tampering and will decide your eligibility for the store credit. If the product is found damaged, it will be returned to You.
ANY GOOD NEWS?
Absolutely. We have put the entire online store on discounts upto 50% to raise revenue for the under privileged artisans and workers who work with us and around us. Buy these beautiful, unique, highest quality and one in a million pieces now at never before prices.
Please watch this space for any and all updates. You can reach us over whatsapp, email or a phone call with your queries also.
Stay Home. Stay safe. Stay Strong.